Learn about the projected growth of Generative Artificial Intelligence (GenAI) in the e-commerce market, expected to reach $2.1 billion by 2032.
Capgemini forecasts a significant growth trajectory for GenAI in e-commerce, with a projected 14.9% CAGR, from $529.5 million in 2022 to $2.1 billion by 2032.
Discover how GenAI can liberate employees from routine tasks, allowing for enhanced customer engagement and improved operational efficiency in e-commerce.
Capgemini's report emphasizes the potential of GenAI to revolutionize e-commerce by enabling outcome-based personalized shopping experiences, prioritizing problem-solving over mere product delivery.
As GenAI evolves, it will anticipate individual customer needs and preferences, eliminating the necessity for traditional search interfaces and fundamentally changing the purchasing process.
Explore the challenges and considerations, including bias, inaccuracy, and data privacy, that e-commerce businesses must navigate as they adopt GenAI solutions for personalized customer experiences.
Learn how leading e-commerce brands are leveraging GenAI to enhance customer interactions, optimize promotions, curate content, and streamline product catalog management.
Ready to revolutionize your e-commerce strategy with GenAI? Contact us today to explore how you can leverage artificial intelligence for personalized customer experiences and business growth.
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